Delete your Dollar Dash NZ account

You can request permanent deletion of your Dollar Dash account and the personal data associated with it. Deletion is not the same as pausing or deactivating an account and cannot be undone after completion.

How to request deletion

1. Use the button below to email Dollar Dash Support, preferably from the email address registered to your account.
2. Include your Dollar Dash username and registered email address.
3. We may reply with a limited verification question to protect your account from an unauthorised deletion request.
4. After verification, we will complete the deletion and send confirmation, normally within 30 days.

Request account deletion

Data deleted with your account

Subject to the limited retention described below, deletion includes:

• Your login account, authentication identifiers and active sessions
• Your profile, including username, name, email address, phone number and location preferences
• Your friendships, invitations, communication preferences and saved account settings
• Your identifiable scan, points, reward, offer-discovery and redemption history
• Other personal data directly associated with your Dollar Dash account

Limited data we may retain

• A minimal record of the deletion request, verification and completion may be retained for up to 12 months for security, fraud prevention and dispute resolution.
• Records that must be kept to meet a legal obligation may be retained only for the period required by law, then deleted or anonymised.
• Aggregated or anonymised information that can no longer identify you may remain in service statistics.

Need help?

Contact support@dollardash.co.nz and include “Account deletion” in the subject line.

Last updated: 31 August 2026